Replies within 24 hours

Benefits:

Employee discounts
Company parties
Free uniforms
Paid time off
Training & development
401(k)
401(k) matching

You might be a great fit if…

You enjoy serving others as we would like to be served.
Making the best even better.
You enjoy making a difference in your community.
You enjoy helping others.
You enjoy working in teams.
You're motivated to learn new skills.

Job Summary:

At Roy's General Store, cashiers are expected to operate a checkout counter and help answer customers’ questions. Cashiers are an important part of providing an outstanding customer service experience consistent with company values. Cashiers are often the first employees customers see upon entering the store, therefore it is important that cashiers be ready to create an outstanding first impression, every time. A cashier’s job will include but is not limited to, the following responsibilities.

Responsibilities:

Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed.
Verbally welcome all customers to Roy's General Store.
Be able to answer a variety of basic questions concerning merchandise and its location in the store.
Answer phones promptly and transfer customers to the correct department.
Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.
Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
Promote store loyalty programs and seasonal promotions.
Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.
Maintain the displays and area around the checkout counter, including stocking and cleaning.
Understand and perform proper procedures for opening and closing the cash till.
Help store staff with other tasks as needed.
Attend all staff meetings.
Adhere to all store policies and safety standards.

Qualifications:

Outstanding customer service skills and a professional attitude.
Team player with a willingness to contribute wherever needed.
Good math and cash register skills.
Have a general understanding of store merchandise with a willingness to continually expand knowledge.
Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
Able to work flexible hours, including weekends and holidays.
Highly organized, ability to multi-task with acute attention to detail.
Able to communicate effectively with customers, co-workers, and management.
Able to lift and handle products of varying weight as needed to carry out cashier duties.
Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and PowerPoint is a plus.

Goals:

Continually expand knowledge of all departments in the store.
Become a versatile employee, able to help in other areas when needed.
Boost overall sales by promoting the store’s loyalty program and add-on sales.

Compensation: $15.00 - $17.00 per hour

Headquartered in Chicago, IL, True Value has a proud heritage of supporting the growth and success of independent retailers—it’s how we started, how we operate now and how we see the future. In an age of retail chains and big boxes, we understand that both retail and wholesale customers still value quality products, exceptional service and expert advice. This is the foundation of our business.

After seven decades working with independent hardware retailers, today’s True Value is not only a stalwart of the industry, but also has the experience, the relationships, and most importantly the network of independent stores to ensure a long and bright future for the business.

Committed to long-term sustained growth and success, True Value serves more than 4,500 stores worldwide with retail sales in their communities, totaling about $10 billion, with 13 regional distribution centers and approximately 2,500 True Value Associates.

(if you already have a resume on Indeed)